NORMAL is no normal company.

Founded in 2013 in Denmark, Normal is an atypical and fast-growing retail brand.

We empower and extensively delegate to our employees, always for the greater good of Normal. We play to win, not to avoid losing. We are not afraid of trying out new things, and we operate as a strong community, always working together toward one common goal – delivering an excellent customer experience.

We offer a position in a modern and international company where you will have the opportunity to make an impact on our continued expansion and develop your skills – both professionally and personally.

The culture at NORMAL is informal and characterised by a strong work ethic, a winning mentality, good team spirit, and a sense of humor. At NORMAL, we win as a team.

The Role

As our HR & Payroll Assistant in Italy, you will support our HR & Payroll Partner in in all personnel management activities, with a particular focus on administrative tasks and payroll management. You will also provide general support across various areas within NORMAL, especially recruitment and onboarding.

You will work closely with the Italian team – including People Development Partner, Regional Managers, and the Country Manager – and be part of the international HR&Legal team. You will have a broad interface with several departments across the organisation.

Your main responsibilities:

Reporting to the HR & Payroll Partner, you will be responsible for:

• Supporting the management of hires and terminations

• Directly managing relationships with the external payroll provider, ensuring accurate transmission of all information required for payroll processing

• Conducting detailed checks of payrolls and managing payslips, including variables related to sickness, accidents, etc.

• Ensuring compliance with all legally required and company-related tax obligations

• Supporting the management of requests from public authorities and/or the Revenue Agency, ensuring timely and efficient handling

Who are you?

You take initiative and enjoy working in an international environment, where you communicate clearly with both colleagues and external partners. You work in a structured way and are good at keeping the overview, even when handling several tasks at the same time. With a practical mindset, you focus on getting things done and delivering results at a steady and high pace.

You should speak English and be open to travel around Italy if it will be necessary in your role.

We also expect that you:

• are a qualified HR & Payroll Assistant with at least 1-2 years of experience in this field, preferably in the retail sector;

• have solid knowledge of CCNL Commercio;

• are proficient in MS tools, especially Excel;

• knowledge of ADP software will be considered a plus;

• are fluent in Italian and English, both written and spoken.

You are a true team player who values collaboration and helps foster a strong, down-to-earth culture. With curiosity, empathy and dedication, you thrive in a dynamic and fast-paced environment, working closely across functions and countries to get things done together.

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Location

Our local HQ in Milan.

Position details

• Initial fixed term contract (6 months) - to give us the opportunity to get to know each other - we want to find the right match to pursue the success of Normal!

• Full time

• Start date: February 2026

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 Please note: we only accept CVs English. Applications sent by email will not be considered.